Embed & Deploy

The Embed & Deploy feature allows you to generate and manage embed configurations for adding your chatbot to a website.
Each embed configuration links a chatbot source, a widget design, and an allowed domain into a single deployable setup.

This feature focuses on deployment setup and management, not chatbot logic or UI customization.

Accessing Embed & Deploy

Navigate to:

Sidebar → Widget Management → Embed & Deploy

You will see the Create Widget Embed Code screen along with a table listing all existing embed configurations.

Embed & Deploy List View

The list view displays all previously created embed configurations in a table format.

Each row shows:

Name – The embed configuration name
Source – The selected chatbot source
Widget Design – The widget design applied
Allowed Domain – The website where the chatbot is allowed to load
Created By – The user who created the embed
API Key – A masked key associated with the embed
Actions – Additional options such as viewing the embed code

This table helps you manage multiple deployments across different environments (for example: demo, staging, production).

Creating a New Embed Configuration

Click the Create button on the Embed & Deploy page.

This opens the Create Widget Embed Code modal.

The modal guides you through configuring a new embed setup.

Configuration Name

Enter a name to identify this embed configuration.

This name is used only for management and reference inside the dashboard.

Source Type

You can choose one of the following source types:

Knowledge Base

Uses AI-powered responses from your knowledge base
Supports both V1 and V2 chatbots
Required when you want to deploy a V1 chatbot

Workflow

Uses custom workflows built with nodes and logic
Only supports V2 chatbot
V1 chatbot is not supported when using Workflow

📌 Important behavior

To use V1 chatbot, always select Knowledge Base
When Workflow is selected, the chatbot version is automatically limited to V2

No other behavior changes based on this selection.

Select one of the existing widget designs.

The selected widget design controls:

Visual appearance
Branding
Text and visibility settings

This selection does not change chatbot logic.

Allowed Domain

Enter the website domain where the chatbot is allowed to run.

This ensures the embed is restricted to the specified domain.

Creating the Embed

After filling all required fields, click Create.

Once created:

The modal closes
A new entry appears in the embed table
The embed configuration is now available for use

Viewing Embed Code

From the embed table, you can open the View Code option.

This opens a modal displaying:

A ready-to-use embed code snippet
A chatbot version selector (for example, V2 Chatbot)

The embed code can be copied and added to your website.

📌 The code shown reflects:

The selected source type
The selected widget design
The chatbot version supported by that source

Chatbot Version Behavior Summary

Knowledge Base
- Supports V1 chatbot
- Supports V2 chatbot
Workflow
- Supports V2 chatbot only
- V1 chatbot is not available

All other embed behavior remains the same regardless of version.

Summary

The Embed & Deploy feature allows you to:

Create deployable chatbot embed configurations
Choose between Knowledge Base and Workflow sources
Apply existing widget designs consistently
Restrict chatbot usage to specific domains
Generate and manage embed codes from a central table

This feature ensures chatbot deployment is controlled, repeatable, and easy to manage, without exposing technical complexity to non-technical users.