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ProductsAI ChatbotSettings

Settings

The Settings section allows you to configure and manage your knowledge base and user access. Below is a detailed explanation of each tab inside Settings:

Knowledge Base Tab

This tab allows you to update the core information and behavior of the knowledge base that you’ve already created.

You can see all details here

Knowledge Base Tab

Sharing Tab

Use this tab to control who can access or manage your knowledge base.

  • User Email Address: Enter the email of the person you want to share access with.
  • Access Roles:
    • Viewer: Can ask questions in Playground
    • Editor: Can view and add data but not delete
    • Owner: Full control – add, edit, delete KB content

Example:

  • Add john@company.com as an Editor so he can contribute content, but not delete the KB.

Sharing Tab

PlaygroundOverview